Reporting anti-social behaviour
Not all anti-social behaviour constitutes an emergency so
you won’t need to call 999 to tell us about it.
Instead you can report it to us in one of three ways:
1. Call the Essex Police non-emergency number 101 or
alternatively 01245 491491
2. In person at your local police station or to your
Neighbourhood Specialist Officer
3. Use our minicom service
Unfortunately we are not able to receive reports of anti-social
behaviour online as the service previously provided by the national
police portal at www.police.uk
has been suspended.
101 is the Essex Police non-emergency number and is available 24
hours a day seven days a week.
Calls made from anywhere across the county are connected to a
switchboard at Essex Police and then directed to the most
appropriate person, department or station
The non-emergency number does not replace 999.
As an alternative to 101 you can also call us
for non-emergency enquiries on 01245 491491.
Calls made to 101 will cost 15 pence for the entire call no
matter how long the call or what time of day it is. This applies to
both landline and mobile phones. Calls to 101 are not currently
included as part of inclusive minute of discount packages.
Calls made to 01245 491491 are charged at the normal local and
national rate. Many people have inclusive call packages which
include local and national STD calls either during the evenings and
at weekends or at all times. +44 1245 491491 can be used for non-UK
If you would prefer to report an incident of anti-social
behaviour in person you can do so at your local
police station or to your Neighbourhood Specialist Officer.
The minicom service is a telephone typewriter device that allows
people certified deaf or with hearing or speech problems to contact
To access minicom please dial 01245 452828.
What happens when you report anti-social behaviour?
When you report anti-social behaviour to us a member of staff
will take your details and record what has happened in an incident
An officer will then be appointed to deal with the incident. He
or she will contact you and make arrangements to visit you unless
you request not to be visited.
Essex County Council, Essex Police and the Safer Essex
Partnership have agreed to an Essex-wide set of standards that will apply when
dealing with reports of anti-social behaviour.
The standards define how community safety partnerships will work
together to respond to reports of anti-social behaviour and the way
in which a complaint should dealt with on a longer term basis.
This is part of our continued commitment to address anti-social
behaviour and the perception that anti-social behaviour is a